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Policies

Privacy Policy

​At Hassan and Liu PLLC ("we", "our", "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website hassanandliu.com, use our services, or interact with us online.

By accessing or using our website, you consent to the practices described in this policy. Please read it carefully to understand how your personal information is handled.

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1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Identification Information: When you interact with our website or services, we may collect personal details such as your name, email address, phone number, billing information, and other details you provide.

  • Non-Personal Identification Information: We may collect non-identifiable data such as browser type, IP address, device type, browsing behavior, and usage statistics to improve user experience and site functionality.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (such as web beacons, analytics, and session identifiers) to collect information about how you use our website. You can adjust your browser settings to manage or disable cookies, but this may affect your ability to use certain features of the website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and deliver our services and products

  • To process transactions and payments

  • To communicate with you, including sending updates, newsletters, and marketing materials

  • To improve our website and services based on your preferences

  • To personalize your experience on our website

  • To comply with legal obligations, resolve disputes, and enforce agreements

We will not sell, trade, or rent your personal information to third parties without your consent, except as described in this Privacy Policy.

3. How We Protect Your Information

We take reasonable steps to protect the personal information you share with us from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and restricted access to your data.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

4. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting business, or providing services (such as payment processors, marketing providers, and analytics services). These service providers are required to keep your information confidential and use it only for the purpose of providing services to us.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes (such as subpoenas, court orders, or legal investigations).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your personal information becomes subject to a different privacy policy.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can update or correct any inaccurate or incomplete information we hold about you.

  • Deletion: You can request that we delete your personal data, subject to certain legal or contractual obligations.

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link provided in emails or contacting us directly.

If you wish to exercise any of these rights, please contact us using the details provided below.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Hassan and Liu PLLC
pt@hassanandliu.com
989-832-0112

Thank you for trusting Hassan and Liu PLLC with your personal information. We are dedicated to keeping it safe and secure.

Notice of Non-Discrimination

We complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We provide free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters

  • Written information in other formats (large print, audio, accessible electronic formats, or other formats)

We also provide free language services to people whose primary language is not English, such as:

  • Qualified interpreters

  • Information written in other languages

HIPAA Compliance Disclaimer

At Hassan and Liu PLLC, we are committed to protecting your privacy and maintaining the confidentiality of your health information. In accordance with the Health Insurance Portability and Accountability Act (HIPAA), we have implemented strict safeguards to ensure your Protected Health Information (PHI) is securely handled.

Please note the following:

  • Secure Communication: If you are submitting personal or health-related information to us via our website (e.g., through appointment requests or contact forms), we encourage you not to send sensitive or private health information through unsecured methods (such as email). We recommend using our patient portal or secure forms when sharing medical information.

  • Data Encryption: Any health information submitted to us through our website is encrypted and securely transmitted using industry-standard security protocols (e.g., SSL/TLS encryption) to protect your data.

  • Limitations on Email Communication: Email communication is not a secure method for transmitting personal health information, and we cannot guarantee confidentiality when you communicate with us via email. Please avoid sending sensitive personal health information through email unless you are using an encrypted communication method.

  • Use of Health Information: Any personal health information you provide will only be used for purposes related to your dental care, including appointment scheduling, treatment, and billing. We will not share your information with any third parties unless required by law or for purposes directly related to your healthcare services.

  • Patient Rights: You have the right to access, amend, and request the deletion of your health information that we hold, subject to certain legal limitations. For more information on your rights, please refer to our Privacy Policy.

By using this website, you acknowledge that you understand our commitment to safeguarding your personal health information and agree to our practices as outlined above.

Accessibility (ADA Compliance)

Accessibility Statement

Hassan and Liu PLLC is committed to ensuring digital accessibility for individuals with disabilities. We are continually working to improve the accessibility and usability of our website for all visitors. Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, as established by the World Wide Web Consortium (W3C).

We strive to provide a positive user experience for all individuals, regardless of their abilities, and are committed to making our content accessible and usable for people with disabilities. We aim to make our website and its content available to as many users as possible.

Steps We Are Taking

  • Screen Reader Compatibility: We are working to ensure that our website is compatible with screen readers and other assistive technologies to provide an accessible experience for visually impaired users.

  • Keyboard Navigation: We are ensuring that our website can be navigated using a keyboard alone, allowing users with motor impairments to access the content.

  • Text Alternatives: We provide alternative text (alt text) for images, videos, and other media on the site to ensure that visually impaired visitors can understand visual content.

  • Color Contrast: We are adjusting text and background colors to meet the recommended contrast ratios to make the text easier to read for users with low vision or color blindness.

Cookie Policy & User Consent

At Hassan and Liu PLLC, we value your privacy and are committed to providing a transparent experience when using our website. This Cookie Policy explains how we use cookies and similar tracking technologies on our website to enhance your experience and ensure that our website functions properly.

By continuing to use our website, you consent to our use of cookies in accordance with this Cookie Policy.

What Are Cookies?

Cookies are small text files placed on your device (such as a computer, tablet, or smartphone) when you visit a website. Cookies help the website remember your actions and preferences (like login information, language preferences, and display settings) over time, making it easier for you to navigate the site and have a more personalized experience.

Types of Cookies We Use

We use the following types of cookies on our website:

  1. Necessary Cookies: These cookies are essential for the website to function properly. They enable basic functionalities such as page navigation and access to secure areas of the site. These cookies do not collect personal data.

  2. Preference Cookies: These cookies remember your preferences (such as language or region) to provide a more personalized experience on our site.

  3. Analytics Cookies: We use these cookies to collect information about how visitors interact with our website, such as which pages are visited most often, what links are clicked, and whether any error messages are received. These cookies help us improve our website's performance and user experience.

  4. Marketing Cookies: These cookies are used to track your browsing habits and allow us to show you relevant advertisements on our site or third-party sites. They may collect information on your interests to help us deliver more targeted ads.

Managing Cookies and User Consent

By visiting our website, you consent to our use of cookies as described in this policy. However, you can manage or modify your cookie preferences at any time. You can disable cookies or configure your web browser to alert you when cookies are being set.

To manage or disable cookies, follow the instructions in your browser settings:

  • Google Chrome: [Chrome Settings]

  • Mozilla Firefox: [Firefox Settings]

  • Safari: [Safari Settings]

  • Microsoft Edge: [Edge Settings]

Please note that disabling cookies may affect the functionality of certain parts of our website, and some features may not work as intended.

Third-Party Cookies

We may also allow third-party vendors to place cookies on our website to provide services such as analytics and targeted advertising. These third parties may use their own cookies and tracking technologies in accordance with their privacy policies.

For more information on third-party cookies, you can visit the privacy policies of these third-party services:

  • Google Analytics: [Google Privacy & Terms]

  • Facebook: [Facebook Cookie Policy]

  • Other third-party services as applicable

Your Consent

When you first visit our website, a banner or pop-up notice will appear informing you that we use cookies. By clicking "Accept" or continuing to use the website, you are consenting to the use of cookies in line with this policy.

If you do not wish to consent to the use of cookies, you may choose to adjust your cookie preferences or navigate away from the website.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes to this policy will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy.

Email or Contact Form Disclaimers

By submitting forms from our website, you acknowledge and agree to the following:

  • Non-Secure Communication: While we take privacy seriously, please be aware that submitting sensitive health information (such as medical history, treatment details, or personal health data) via this form is not a secure means of communication. For your protection, we recommend that you do not include personal health information or confidential details unless using a secure method, such as our patient portal.

  • Appointment Requests: This contact form is intended for appointment requests, general inquiries, or non-sensitive matters. We will confirm your appointment via a secure communication method (phone call or email). Please allow up to [insert number of hours or days] for a response.

  • Privacy: All information submitted through this contact form will be treated in accordance with our Privacy Policy. We will only use your contact details for responding to your inquiry or scheduling an appointment, and we will not share your information with third parties unless required by law or necessary for the services we provide.

  • HIPAA Compliance: If you have specific questions about your treatment or personal health information, please contact us directly or use our secure patient portal. This form is not intended to handle confidential medical information and may not be HIPAA-compliant for discussing protected health information (PHI).

  • Follow-Up: If this is an urgent matter or you require immediate assistance, please contact our office by phone at 989-832-0112

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Email Disclaimer

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By communicating with us via email, you acknowledge and agree to the following:

  • Non-Secure Communication: Email is not a secure means of transmitting sensitive or confidential information, including personal health information (PHI). Please avoid sending sensitive medical data, treatment plans, or other private health information through email.

  • Response Time: We will do our best to respond to your email promptly; however, please be aware that response times may vary depending on the volume of inquiries. For urgent matters, please call our office at 989-832-0112.

  • Privacy: Your email and the information within it will be used to respond to your inquiry. We will not share your email address or personal information with third parties unless required by law or in relation to the services we provide, as outlined in our Privacy Policy.

  • Limitations: While email is a convenient way to communicate, it should not be used to request medical advice, emergency services, or to discuss personal health details. For these matters, please schedule an in-person consultation or use our secure patient portal.

  • HIPAA Compliance: For matters involving your personal health information, please use our secure communication methods or patient portal for protection under HIPAA (Health Insurance Portability and Accountability Act).

All Rights Reserved

Revised on 01/11/2025
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